Copy the password it generates, go back to settings, account and passwords and add account, aol. Check if there are updates available for the software. I had the same difficulty with syncing AOL email on my iphone but the app specific password generated by AOL ( for iphone) worked there. To fix the mai.appl not working on the iPhone, open the Settings app and access General settings. Reinstall the app iPhone, iPad, iPod touch: Open the Settings app. Your account configuration should match the following settings. Tap General, then tap iPhone Storage (or iPad Storage). Please follow the steps below to reset the network settings from your iPhone: 1- Tap Settings 2- Tap General 3- Scroll Down and tap "Reset" 4- Tap "Reset Network Settings" 5- Confirm it tapping "Reset network settings" 6- Now try again with your AOL email account. Go to account security, then click on generate app password, from there you will see “select app” click on iPhone mail. There you will find the Software Update option. hope it … Tap the affected app, then tap Offload app. I then tried using an app specific password generated by AOL ( AOL asks what you're using it for) and that did not work. You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email. Check iPhone network connection. Due to which, your app can’t sync to the AOL mail server. ‎Download apps by AOL Inc., including AOL: News Email Weather Video, TechCrunch, Oath: Impact, and many more. @AuthorJJSmith @TomD80106675 You can't load an AOL email onto a Kindle thru Kindle email function now. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App. Your iPhone can't get an email if it's not connected to the internet. When there is a pending software update for your device, it is common that some of the applications installed on your device start misbehaving. But if you use AOL app loaded onto Kindle it does work. For those having problems with AOL Mail, try the following: Open AOL in a browser–not via an app or the Mail Settings Go into settings for your AOL account under account security there is a 2 step login process IMAP server name: imap.aol.com The Mail app that comes preinstalled on all Apple devices like the iPhone, iPad and Mac is widely used by iOS and ipadOS users to send and receive emails, regardless of what e-mail service they use. (To force reboot iPhone 7 and 7 Plus, check out this post.) Simply press and hold the Home and sleep/wake buttons at once on your iPhone or iPad until the Apple logo appears on the screen. Then press generate. I went ahead & deleted/reloaded onto our android phones & so far that's working. This is the most common reason for IMAP AOL not responding error on an iPhone or Android phone, mostly, AOL users do not enter the correct server routes or authorise the ports. 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